This website is operated by HHGL Limited (company Number 00533033) trading as Bunnings ("Bunnings") whose registered office is at Witan Gate House, 500-600 Witan Gate, Milton Keynes MK9 1BA. Our VAT number is 233 1127 55.

Bunnings is committed to respecting your privacy and this policy sets out how we will collect and use the information we collect form you in connection with your visit to our website. We will only collect and process your personal information in accordance with the data protection laws in the United Kingdom. If, for any reason, you do not agree to the terms of this policy please stop using the website.

Personal information collected by Bunnings 

Bunnings will collect personal information in the following circumstances:

  • if you enter any competition on the website;
  • if you sign up for news and offers through the website; and
  • any communications you have with us.

The personal information collected about you may include your name and contact details (address, email address, telephone number, etc.).

We may also collect personal information in connection with your use of the website using cookies. To find out about cookies and how these are used by the Bunnings website please see our cookies policy.

You should only provide personal information about third parties if you have their consent to do so and if they are aware that we may use their personal information in accordance with this privacy policy.

How Bunnings uses your personal information 

We may use your personal information for a variety of purposes including:

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the products and services that you request from us;
  • to contact you for your views on our products and services;
  • to keep you informed about the products and services that we offer;
  • to develop and improve the products offered by Bunnings;
  • to answer your questions or provide you with information you have requested;
  • to notify you about changes or developments to our services or the website; and
  • for market research purposes, by tracking activity on the website (on an anonymous basis) to identify trends and/or to improve usefulness and content.

You will be able to inform us if you no longer want to receive marketing materials from us each time you receive something, as all the marketing we send you will include instructions on how to stop receiving such items. 

Sharing your personal information 

We may use other companies to provide services to you on our behalf. These services may include but are not limited to answering your questions about products or services, dealing with Customer reviews and analysing data. We will only provide those companies with the information they need to deliver the service we have engaged them for.

We may share personal information if we are required to do so in order to comply with any legal obligation or if requested by the police or any other law enforcement or regulatory body. We may also pass personal information to our insurers in the event of any claim or threatened claim against Bunnings.

If any business or assets are to be bought or sold Bunnings may disclose personal information relating to our customers to the prospective buyer or seller. Also if all or substantially all of the assets of Bunnings or its parent company are acquired by a third party personal information about our customers will be a transferred asset.

The personal information that we collect from you will be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It will also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take reasonable steps to ensure that your personal information is protected in accordance with the requirements of the data protection legislation. 

Your rights to your personal information

You have the right to contact us in order to find out what information we hold about you (please note that a £10 fee is payable) or to correct or cancel any information that we hold about you. If you wish to exercise these rights please contact us in accordance with the contact details set out below 

You may also contact us in writing to inform us if you do not wish to receive any marketing materials from us.

Changes to this Privacy Policy

We may update or amend this Privacy Policy from time to time to comply with law or to meet our changing business requirements without notice to you. Any updates or amendments will be posted on the website and will be effective as soon as posted. By continuing to use the website, you agree to be bound by the terms of these updates and amendments.

This Privacy Policy was last updated on 19th January 2017.

Contacting Bunnings

If you have any questions or wish to exercise your rights to find out what information we hold about you or to correct or cancel any information we hold please contacts us as follows:

Data Protection Compliance Officer
HHGL Limited
Witan Gate House
500-600 Witan Gate
Milton Keynes
United Kingdom
MK9 1BA

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